Agency Values

I believe that being employed in a "service" type business like insurance sales requires several things to be successful.

As I stated on my homepage…professionalism, timely handling of all transactions and courteous service are what you the customer is entitled to and what I promise to deliver.

Below is a reprint of State Auto's Statement of Core Values. My representation of State Auto is now in its 26th year and it's no coincidence that their commitment to ethics and values mirrors mine.

Thank You,
Jim Duffy

Statement of Core Values
•	Promote economic stability and peace of mind for all our customers through the development and distribution of useful insurance products priced fairly and sold ethically;
•	Treat every transaction with absolute honesty and integrity;
•	Bestow dignity and respect to everyone with whom any employee and the company have a business relationship;
•	Promote continued improvement of the company and its people by encouraging innovation and the full utilization of every person's talents.